Articles in the customer service Category

Nice job Laurie!

Posted on 27 Sep 2013 | No Comments

When we work really hard to be our best, it is always nice to get a word of praise. Thank you so much to Kris Prokopowicz who sent us the following message: “Laurie, your attitude and your drive have taken you where you are and it is so very inspiring to see you grow and achieve the unachievable. WELL DONE!”
Thanks so much Kris 

A well oiled machine…

Posted on 25 Sep 2013 | No Comments

The Canberra Furnished Accommodation team is going flat strap overhauling every system we have to make it as customer service friendly and efficient as possible. Even though the office, customer service and housekeeping areas already have systems which would make most SME’s green with envy, our focus on excellence keeps us working hard for constant improvement.
So why isn’t Laurie McDonald satisfied with a business which has already received multiple awards? Why not ‘set and forget’? Great question!

The McDonald family have a strong connection to elements of Japanese culture – in …

Government Placements, Corporate Contracts, Defence Postings

Posted on 22 Dec 2009 | No Comments

Don’t leave it too late !
If your coming to Canberra for work next year I want to encourage you to make your accommodation arrangements now.
The general habit is to relax into the Christmas and New Year break and start getting organised the first week of January.  My experience is that by the second week of January all the great accommodation has been taken and the late organisers are left with very slim pickings indeed.  I have spoken to people in February who have spent 3-4 weeks living in hotels at nightly …

Online Bookings Now Available

Posted on 6 Oct 2009 | No Comments

Your Canberra Furnished Accommodation can now be booked online! 
With just a few clicks of the mouse you can confirm up to the minute availability of your chosen property and make your booking, at any time of the day or night.  You can even book one of our generous continental breakfast hampers so you don’t have to shop on your way home.
Next time you need nightly accommodation in Canberra, please come straight to our website to book your ‘home away from home’.
Look forward to seeing you soon,
Laurie